Sun 05th Sep, 2010 12:30 pm

 




This package is aimed at organisations who like to know that their computer systems are running at an optimum; who have limited in-house support and who require the piece of mind in the knowledge that things should continue to run reliably. After an initial stabilisation of your systems we will cover all faults and errors for a fixed monthly fee.




  • Fixed monthly or annual charge
  • 24/7 active monitoring of servers
  • Guaranteed response times
  • Monthly incident and system performance statements
  • Travel time and expenses within the M25 are free
  • All faults, errors and updates are covered
  • Disaster recovery backup of servers done during stabilisation
  • Major changes and project work are charged for separately



  • Ironing out of any reported errors
  • Virus detection and removal
  • Spyware detection and removal
  • Installation of 24/7 monitoring agent on servers
  • Application of system service packs and hot fixes
  • Disaster recovery image backup of each server
  • Installation of remote control software
  • Notification of any major network faults or shortcomings


Computer & Network Deployment

Computer & Network Support

Remote Backup Solutions


Hosting Solutions

 

Support Area

We support London.

Getting started

Becoming a customer.


Company Info

Find out more about us.

Products

Network, Storage, PC & Laptop.

Rentals

Computer equipment rentals.

Partners

Our technology partners.